IT services & SaaS

Attrition, bench and skills data for IT services and SaaS.

Tech talent data for India's largest employer of tech talent: IT attrition rates, bench strength and tech-stack demand, so you can plan for hyper-growth and high attrition at the same time.

The sector at a glance

Average SDE attrition
22.3%

Down 1.4 points this year

Average tenure
2.1 yrs

Down 0.2 years

Bench ratio
8.4%

Down 2.1 points

SDE-II median pay
₹24.5L

Bangalore, total compensation

Companies adopting GenAI
67%
Roles that are remote
34%
Fresher CTC
₹8.5L
Kubernetes demand, QoQ
+24%

Illustrative data · Sep 2026

Tech-stack demand

Which skills are gaining value, and which are commoditising

Track the rise of GenAI against older stacks, so training budgets and hiring plans follow the market.

GenAI / LLM engineering+347%

Fastest-growing skill. Supply is severely limited.

React.js−12%

Plenty of supply is pushing premiums down.

Kubernetes / SRE+24%

Steady growth as DevOps practices mature.

Skill demand index · IT & SaaSWeekly
GenAI / LLMs 95Data eng. 82Kubernetes 78React.js 55Java Spring 42Angular 35
Index = job postings × pay premium × supply ratio, scaled to 100Illustrative data
Average tenure, IT services7 years
1.8 yrs 2.6 yrs 3.4 yrs2019202120232025
Tenure has stabilised since 2023. Remote policies correlate with 0.3 more years of tenure.Illustrative data

Bench management

Turn bench time into billable time

For IT services firms, bench management decides whether margins grow or cash burns. Kynoa tracks bench ratio, idle time and how fast people are redeployed, alongside attrition prediction for the people you can't afford to lose.

  • Bench ratio by skill cluster and location
  • Idle-time tracking with redeployment likelihood
  • Reskilling ROI: what it takes to move bench to billable
  • Competitor hiring as a signal of where demand is heading

Frequently asked questions

What is a typical attrition rate in Indian IT services?

It varies by company size, role and city, and moves with the hiring cycle. Kynoa tracks attrition by role and location so you can compare against direct peers rather than a single industry average. See how to calculate attrition rate to make sure your definition matches.

What is bench ratio?

The share of billable staff who are not currently assigned to a client project. A high bench ratio protects delivery flexibility but costs margin; Kynoa tracks it by skill cluster and location.

Which skills does the demand index cover?

Common IT and SaaS stacks, including GenAI and LLM engineering, data engineering, cloud and Kubernetes, frontend frameworks and Java. The index updates weekly from job postings, pay premiums and supply.

Design partner programme

Shape Kynoa with us

We're onboarding a small group of Indian enterprises as design partners. You get early access and direct input into the roadmap. We get feedback grounded in IT services and SaaS workforce planning.

  • Early access to new modules as they ship
  • Regular working sessions with the product team
  • A direct say in what we build next
Apply as a design partner (opens in a new tab)

Intelligence for IT & SaaS teams

See how bench, attrition and skills demand look for companies like yours.

See Kynoa on your own data Book a demo (opens in a new tab)